Terms of service

Terms of Service

1. Scope These General Terms and Conditions apply to all orders placed via our online shop www.meatware.de by consumers.

2. Contractual Partner The purchase contract is concluded with: Klaus Güse Polcher Strasse 25 56727 Mayen Germany Email: klausguese@meatware.de

3. Subject Matter We sell custom-designed products via our online shop using the Print-on-Demand process. Designs and texts are largely created with the support of AI. Products are manufactured only after an order has been placed by the customer.

4. Conclusion of Contract The product descriptions in the online shop do not constitute a legally binding offer but are a non-binding invitation to place an order. By clicking the order button, you place a binding order for the products contained in the shopping cart.

5. Prices and Payment Terms The prices displayed do not include VAT according to § 19 UStG (German Small Business Regulation). Shipping costs may apply additionally. Payment is made via the payment methods offered in the shop.

6. Delivery Delivery is carried out by external Print-on-Demand service providers. Delivery time within Germany is approx. 5–9 business days; for international deliveries, approx. 10–17 business days.

7. Right of Withdrawal / Refunds Consumers generally have a right of withdrawal. Please refer to our "Refund Policy" for details. Note that the right of withdrawal does not apply to products that are manufactured according to customer specifications (Print-on-Demand).

8. Retention of Title The goods remain our property until full payment has been received.

9. Liability Legal regulations apply. We are liable without limitation for damages based on intentional or grossly negligent breach of duty.

10. Dispute Resolution The EU Commission provides a platform for online dispute resolution: https://ec.europa.eu/consumers/odr. We are neither obliged nor willing to participate in dispute resolution proceedings.

11. Final Provisions German law applies. The language of the contract is English for international orders, while the German legal framework remains the basis.