FAQ and contact

FAQ – Frequently asked questions about MEATWEAR 🥩

1.🔥 What is MEATWEAR?

MEATWEAR is more than clothing – it’s an attitude.
We make shirts, hoodies, bags, and mugs for everyone who puts their heart and soul into the grill. For meat lovers with style, for charcoal philosophers, and BBQ kings.
Our designs: uncompromising, humorous, high-quality.
Our textiles: organic, fair – and incredibly comfortable to wear.


2.👕 How do the sizes fit?

Our products are cut a little wider – ideal for movement at the grill and that extra burger.
If you're between sizes, we recommend the smaller size for a more fitted look or the larger size for casual comfort.
You can find a detailed size chart on each product page .


3.🌱 Are your shirts really organic?

Yes, and without compromise.
We only use GOTS-certified organic textiles from Higher Blanks and Vacancy .
No pesticides, no child labor – instead with responsibility, quality and a fabric feel you won't want to take off.
Because: Whatever goes on the grill is high quality. The same applies to the shirt.


4.📍 Where are your products manufactured?

Our shirts and hoodies come from Turkey , a country with high textile standards, strong organic certification and traceable production conditions.
Not from questionable mass production in India, Bangladesh or Thailand.

The finishing – i.e. printing, quality control and shipping – takes place directly in Germany .
Why? Because we value not only the origin, but also the finish .
You get a product that exudes quality at every stage – from the fabric to the print.


5. 🖨️ How is printing done?

  • Shirts, hoodies & bags: via DTG printing (Direct to Garment) – durable, detailed, breathable and skin-friendly

  • Mugs: sublimation printed – colorfast, dishwasher safe and break-free

Our prints are not cheap stickers – they are a real statement.
That's why your design remains as stable as your grill grate.


6.📦 How long does shipping take?

All products are produced on demand —that is, only after you place your order. This saves resources and ensures you receive a fresh, individually crafted product.

Our current production and delivery times (within Germany):

product Production & delivery time
Shirts & Hoodies approx. 3–6 working days
Cups & Bags approx. 3–6 working days

You will receive a shipping confirmation with a tracking link as soon as your package is on its way.
Note: During peak times—e.g., around holidays or during barbecue season—there may be occasional delays.


7.💸 How much does shipping cost?

🇩🇪 Germany

  • DHL shipping: 4.99 €

  • Free shipping for orders over 50 €

🇪🇺 EU (e.g. Austria, Belgium, France...)

  • DHL EU shipping: 7.99 €

  • Free shipping for orders over 50 €

🌍 International (e.g. Canada, Australia, UAE...)

  • DHL International: €12.95

  • Free shipping for orders over 50 €

Shipping costs are flat rate, regardless of the number or weight of your order.


8.📬 Why didn't I get everything at once?

Because sometimes your package arrives like a good grill: in courses.
A steak simply takes longer than a sausage – some products simply need a little more time on the grill.

But don't worry: a good grill chef will still make sure that everything is ready at the same time if possible.
We also try to deliver your order as complete as possible. Should partial deliveries occur, this is due to differences in production processes.
In any case, you will get everything you ordered – served hot, piece by piece.


9. 🔁 What to do if your product doesn't fit or you don't like it?

No problem. You have 30 days to return your item – provided it's unworn, unwashed, and undamaged.

Just contact us:
📧 retoure@meatware.de

Your options:

  • Exchange for a different size

  • Voucher for your next purchase

  • Refund if all conditions are met


10. 🧵 What to do in case of production errors?

If the print is blurred, an item is missing, or you received the wrong product:
Simply send a photo to retoure@meatware.de – we will review the case and quickly provide a replacement.
Important: Please do not return anything without consulting us.


11. ♻️ What happens with returns?

With us, nothing ends up in the trash.
Each product is individually crafted for you – and receives the appreciation it deserves.

We treat returns responsibly:

  • Donation: Portable returns are donated to social institutions or aid projects.

  • B-Stock & Promotions: Some returns go into the MEATWEAR Inner Circle – there you'll find exclusive raffles, discounts, and limited drops.

This is how we turn returns into something good again – for the environment, the community, and barbecue culture.


12.❗ Who bears the return costs?

Usually you – since we don’t have a warehouse and each product is produced individually for you.
But: Contact us in advance – we often find a solution without return.


13. 🎁 Do you also offer gift vouchers?

Sure! Our digital vouchers are ideal for barbecue birthdays, BBQ buddies, or spontaneous gift ideas.
Immediately after purchase, you'll receive the code via email. Ready to gift.


14. 🧢 Can I have MEATWEAR shirts custom printed (e.g. with names)?

Yes – we offer personalization options for selected shirts, e.g., with names, grill titles, or nicknames such as:

  • 🔥 Grillmaster Jürgen

  • 👑 BBQueen Yvonne

Just look for the customization information directly on the respective product page.

📌 How much does the additional printing cost?
Prices for personalized prints will follow soon—please subscribe to our newsletter to be the first to know.


15.🔥 Do you offer custom-made products for barbecue clubs and associations?

Yes – we also produce individual cushions for barbecue clubs, men’s groups, events or company barbecue teams .

You get:

  • own motifs, club names or slogans

  • Tiered prices for certain quantities

  • on request: design advice, size distribution & template suggestions

📧 Contact us directly: info@meatware.de
We'll fry up something special for you – so your club doesn't look like it came from a discount store.


16. 📫 How quickly do you respond to emails or inquiries?

We're not robots, but we're pretty fast.
You will usually receive a response within 24–48 hours – often much faster.
We really step up our game when it comes to questions about orders or problems.
We promise: You won't get standard blabber, but real support.


17.📱 Are you also on social media?

Yes – you can find MEATWEAR on Instagram, Facebook, TikTok, Pinterest, Threads, Bluesky & YouTube .

👉 You can find the direct links to our channels at the bottom of the website or in the footer menu .
It's worth following: For exclusive drops, promotions, grill content & #meatwearmoment highlights.

And don’t miss our sometimes funny videos on YouTube.


18.🧠 What is the MEATWEAR Inner Circle?

The Inner Circle is our community of true meatwear fans.
When you sign up, you will get:

  • exclusive content (behind-the-grill, design previews, making-ofs)

  • Access to limited promotions (e.g. B-stock discounts or unique items)

  • Raffles and giveaways , only for Circle members

  • Early access to new designs

👉 Want to get in? Register directly on our website – admission is free, but seats are in high demand.


19.📮 Any questions?

Do you have something else on your mind?
👉 Just write to us using the contact form at the bottom of the page.
We look forward to hearing from you – and will get back to you as quickly as you need a medium-rare steak.

MEATWEAR – organic. Bold. Barbecue.
Wear what you embody.

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